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Post by jacquelope on Aug 7, 2011 21:17:25 GMT -6
www.law.com/jsp/cc/PubArticleCC.jsp?id=1202509653860&Bank_of_America_Sued_for_Outsourcing_Customer_Calls_OverseasBank of America Sued for Outsourcing Customer Calls Overseas Zoe Tillman ContactAll Articles The National Law JournalAugust 08, 2011 A class action filed Wednesday accuses Bank of America Corp. of putting the privacy of its customers' financial data at risk of U.S. government surveillance by transferring service calls to overseas call centers. According to the complaint, which was filed on behalf of Bank of America customers in Washington and nationwide, service calls to the bank are often transferred abroad without any notice to customers. When that happens, the customers' digitized financial records are sent electronically to the call center. The suit was filed in U.S. District Court for the District of Columbia. Outsourcing to foreign call centers is a common practice, but the problem, according to the lawsuit, is that the financial information being transferred electronically isn't protected against U.S. government collection or surveillance in the same vein as domestic electronic transfers of the same information. "By routing Plaintiffs' [financial information] to foreign national personnel residing overseas, Bank of America affects a forfeiture of the Constitutional and statutory rights that constrain the surveillance by the United States Government," the class alleges.
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Post by graybeard on Aug 7, 2011 22:01:41 GMT -6
I hope the suit goes forward and wins big.
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Post by unlawflcombatnt on Aug 7, 2011 22:20:39 GMT -6
I hope the suit goes forward and wins big. Me too. I'd like to see a concerted effort for Americans to strike the Bank of un-America, and pull their money out. The 1st act of any revolution or radical change is going to be taking down the big banks. Why not start with Bank of un-America?
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Post by graybeard on Aug 8, 2011 6:18:12 GMT -6
I still haven't made the effort to move my accounts from Chase to a CU, but I just got more motivation. I had just made a deposit at the window and I said I wanted to pay off my overdraft line of credit by moving the $$ from the cking account. She did some punching on her keyboaard, then asked for an id. I gave her my dl, and she took that and entered the data. After more punching, she asked for a second id! That's when I blew up and told her to cancel the transaction. The blonde at the next window told her to accept what she had. After more playing the keyboard, I finally got a receipt for the cash movement transaction within the same account.
I'm movin' my accounts now. It felt like i.d. theft.
GB
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Post by unlawflcombatnt on Aug 8, 2011 11:37:25 GMT -6
I still haven't made the effort to move my accounts from Chase to a CU, but I just got more motivation. I had just made a deposit at the window and I said I wanted to pay off my overdraft line of credit by moving the $$ from the cking account. She did some punching on her keyboaard, then asked for an id. I gave her my dl, and she took that and entered the data. After more punching, she asked for a second id! That's when I blew up and told her to cancel the transaction. The blonde at the next window told her to accept what she had. After more playing the keyboard, I finally got a receipt for the cash movement transaction within the same account. I'm movin' my accounts now. It felt like i.d. theft. GB Good for you. The multiple ID requirement seems very excessive. Until you've tried to open a bank account in Texas. In Texas, among other things, you're required to show your actual Social Security Card--as in the original. You're also required to show a Driver's License, a bill statement to prove your current address, and a rental contract. And that's to OPEN an account--even if you're depositing all cash to open it. I don't know--maybe this excessive ID crap is part of a nationwide trend. The Social Security Card requirement is another issue. My view on the requirement that you show your actual Social Security Card is to protect banks when they knowingly accept a fraudulent SS# to open an account. All a bank has to do is run the number to see if it is valid, which takes less than 60 seconds. The only reason to require the original SS card and make a copy is so that they don't have to run it, and just want to use the copy to "prove" that they checked. By the way, I also had to show my original Social Security Card to rent an apartment in Texas.
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Post by jacquelope on Aug 8, 2011 11:48:09 GMT -6
Good for you. The multiple ID requirement seems very excessive. Until you've tried to open a bank account in Texas. In Texas, among other things, you're required to show your actual Social Security Card--as in the original. You're also required to show a Driver's License, a bill statement to prove your current address, and a rental contract. W.T. F?! And people want to move to that dry fire roasted... er, state?
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Post by unlawflcombatnt on Aug 8, 2011 23:08:30 GMT -6
Good for you. The multiple ID requirement seems very excessive. Until you've tried to open a bank account in Texas. In Texas, among other things, you're required to show your actual Social Security Card--as in the original. You're also required to show a Driver's License, a bill statement to prove your current address, and a rental contract. W.T. F?! And people want to move to that dry fire roasted... er, state?LOL. Only for employment. Not for any other reasons. A friend of my wife's flew out here from California. He said it was so hot in Texas that he was still hot when he got back to California. When I drive home from work (in my non-air-conditioned car) I put my hand on my face to cool it off. My 90° hands are a lot cooler than the 104° air blowing across my face like a blast furnace.
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Post by jacquelope on Aug 9, 2011 22:18:08 GMT -6
What I want to know is why are there so many jobs in a backward racist place like Texas? Is this some way of saying that to be economically successful you have to be a state that eliminates African American and Hispanic studies from their curriculum? In a state where half the population is HISPANIC? Feh. Perhaps America deserves what it's getting if all the jobs are going to a state that cuts its firefighting budget in the middle of a roaring fire season.
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Post by waltc on Aug 10, 2011 12:08:27 GMT -6
No, Texas has jobs because they don't pander to welfare minorities and illegal aliens like CA does.
Also CA is hostile to private sector businesses and even home businesses.
Texas also doesn't have a state workers union that has sucked the state dry like ours has.
And any state that doesn't have AA, Chicano or Gay studies in public schooling does show they value education over bullshit feel good courses that do nothing.
Here in CA, smart parents put their kids in private schools or home school them. Public schools today are really unfit for any child that is reasonably bright and nice. For the very bright, public school is sheer hell.
Hell most of the white teachers I've known who were or are teaching either home school or have their children in private schools. They know the public schools are unfit and even dangerous.
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Post by jacquelope on Aug 10, 2011 13:49:40 GMT -6
They don't pander to welfare minorities, eh? What about whites on welfare?
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Post by unlawflcombatnt on Aug 10, 2011 23:22:58 GMT -6
They don't pander to welfare minorities, eh? What about whites on welfare? Texas panders to business and anti-union interests. Anything that suppresses wages is encouraged by the Corporate-owned Texas state government. Laws that protect business interests are encouraged in Texas. Laws that protect consumers are not. Any laws that might reduce profits are rejected. There are no state income taxes in Texas, but there is an ~9% sales tax. That way consumers bear the brunt of taxes, not rich investor-speculators. Handouts to the poor are discouraged and lambasted by the media and media personalities. But Corporate Welfare is strongly encouraged--even if it goes to foreigners--as evidenced by the multi-billion $$ hand-out to British plutocrat Bernie Ecklestone--to build a race track in Austin. Texas is a state of Corporate welfare on steroids, supplemented by the highest per-capita military employment in the US (and the world). Illegal immigration is encouraged in Texas, as it helps suppress the wages of American-born workers and legal immigrant workers. To verify your Social Security number in Texas they require that employees bring in their "original" SS card (or at least the original forgery). Employers (and banks) then copy this alleged SS card, which protects them from any legal liability regarding illegal immigration. And it also relieves them of the obligation of actually running the SS number itself, to determine if the card is legitimate or not. Thus Texas actually encourages the use of fake Social Security Cards, as it copies and saves them, rather than verifying them through the Federal Government. In California--at least with banks--they actually run the number through the system to see if it is legit. In Texas they don't want to know if it is legit or not. They just want to cover their asses. Jack Nicholson said in a Few Good Men: "You can't handle the truth!" In Texas, they can't handle the truth either. And will walk a mile to avoid finding it out.
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Post by graybeard on Aug 11, 2011 5:44:44 GMT -6
Rick "Secede" Perry is likely to be the Repub pres. candidate.
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Post by jacquelope on Aug 11, 2011 11:45:17 GMT -6
Wow, ULC, my hair got blown back and I'm not even pro-Texas. Those facts are so damning I need to go to confession just for reading it!!!
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Post by graybeard on Aug 11, 2011 11:49:12 GMT -6
I saw recently that the Texas govt finances are almost as bad as Calif.
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Post by jacquelope on Aug 11, 2011 12:30:56 GMT -6
I saw recently that the Texas govt finances are almost as bad as Calif. And they have fewer people, so every dollar they're off hurts them worse per capita.
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